A recent decision considered whether a nurse fired for theft and use of opioid drugs at work had faced discrimination due to her addiction.
A registered nurse (RN) was, unfortunately, addicted to opioids. Her employer, a public hospital, discovered empty narcotic vials, needles and syringes in a bathroom. The video cameras in the hallway showed RN as having spent almost forty minutes in the bathroom. At the end of RN’s shift, she was interviewed and admitted that:
RN was suspended with pay pending a further investigation. At her second interview, RN admitted everything she had before but added that this had happened more than once. She admitted associating the narcotic withdrawals to her patients and to having stolen non-narcotic medication and other supplies related to her drug use.
At this second interview, a report from RN’s family doctor was made available to the hospital. It concluded that RN suffered from amongst other issues, a substance abuse disorder.
At the end of the interview, RN was dismissed for cause, the cause being “theft of drugs and breach of trust.” She also pled guilty to the criminal charge brought against her and was convicted of theft under $5,000.00
Two months later, RN sent a lengthy email to several hospital personnel. She explained her health problems and was remorseful of her actions. She likened her descent into an addiction to opiates as a spiral.
A grievance was filed by the Ontario Nurses Association (ONA) on RN’s behalf. It alleged that she was dismissed without cause, rendering the act wrongful. The essence of her position was that the hospital had unlawfully discriminated against her based on a disability contrary to the collective agreement and the Ontario Human Rights Code (OHRC). It had done so by failing to accommodate her disability.
The arbitrator ran into opposing lines of authority as to the proper means of addressing the issue of discrimination. The hospital relied on two court of appeal decisions from British Columbia and Alberta, which held that in the absence of overt discrimination by the employer, that there was no human rights analysis to undertake. The ONA relied on a series of Ontario arbitration decisions. These held that in the presence of addiction, there should be an initial finding of prima facie discrimination. The next step would be a contextual analysis to determine whether there was a duty to accommodate the addiction. This analysis would entail a careful examination of the facts to determine the extent of the linkage between the illness and the conduct that led to the dismissal.
The arbitrator, in this case, dismissed the grievance. He did not prefer one line of cases over the other but stated that both views would have led him to the same result. He further distinguished the Ontario decisions because:
The ONA sought a judicial review of the arbitrator’s decision before the Divisional Court (ONSC). They submitted that the arbitrator had erred in failing to determine if the dismissal involved indirect discrimination, which would require the hospital to accommodate her disability to the point of undue hardship. The review by the court would be on a reasonableness standard.
It was accepted that the Supreme Court of Canada (SCC), in Stewart v. Elk Valley Coal Corp., set out what the complainant must establish in order to make out a case of prima facie discrimination as follows:
If the complainant was successful in establishing a prima facie case, then the onus switched to the respondent to demonstrate that it has accommodated the complainant up to the point of undue hardship.
Both forms of discrimination are prohibited. Here there was no evidence of any direct discrimination. The issue then was whether there was any evidence of indirect discrimination. The test was agreed to be whether, given the disability in question, the standard or rule being applied imposed a sanction not imposed on other employees. In other words, the standard or rule discriminates because it impacts the complainant differently from others to whom it may apply due to their disability.
The ONSC found that the arbitrator had not considered the test for indirect discrimination. RN suffered from a disability, being her addiction to drugs. Therefore the OHRC protected her from any discrimination by her employer based on her disability. Were her actions the result of her disability?
The evidence in her email, which the hospital agreed could be relied on for the truth of its content, and her medical report established that she suffered from the disability at the time of her acts which had led to her dismissal. Was the dismissal here then made in part, because of her protected disability? Has RN established that her addiction was the cause of her actions in committing the acts that led to her dismissal?
This required a factual determination on the part of the Arbitrator based on the particular facts of this case. As was stated in Stewart v. Elk Valley:
In some cases, a person with an addiction may be fully capable of complying with workplace rules. In others, the addiction may effectively deprive a person of the capacity to comply, and the breach of the rule will be inextricably connected with the addiction. Many cases may exist somewhere between these two extremes. Whether a protected characteristic is a factor in the adverse impact will depend on the facts and must be assessed on a case-by-case basis. The connection between an addiction and adverse treatment cannot be assumed and must be based on evidence.
The arbitration decision was found to be unreasonable as it equated her guilty plea in the criminal proceedings as being the same as voluntary behaviour in the human rights context. Having the intent to steal does not exclude the possibility that the addiction caused the intent. Had her addiction, at the time of her acts, progressed to the point where it effectively deprived RN of the ability to comply with the hospital’s rules? As Stewart v. Elk Valley demonstrates, there is a continuum of factual possibilities, and the arbitrator must examine the facts and determine where this case fits. The standard applied was too high when it required the complainant to establish her lack of control before causation could be established.
The grievance was remitted back to the arbitrator to address the issue of indirect discrimination.
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